Most recently, as Chief Client Officer at Xceptor, he led customer success, professional services, SaaS operations and corporate IT, delivering SOC 2 Type 2 compliance while driving significant improvements in client retention, operational effectiveness and profitability.
As Chief Customer Officer, Strath Lanyon leads customer success at Teciem, deepening client partnerships, accelerating adoption, driving co-innovation, and strengthening our ability to help customers modernize, realize value faster and achieve their strategic objectives.