Cristina is responsible for the Professional Services and Customer Support functions, alongside overall operations at Teciem. She has successfully led initiatives that have streamlined processes, enhanced product quality, and improved customer satisfaction. Her strategic vision and hands-on approach have enabled her to implement effective solutions to drive growth and efficiencies at Teciem.
Cristina’s extensive and invaluable experience spanning product, customer support, technological and quality assurance aspects is key to the 97% client retention rate achieved by the business.
Cristina holds a Masters Degree in Financial Management and Capital Markets from Bucharest University.